Privacy Policy

Effective Date: 8th October 2025
Last Updated: 8th October 2025

Your privacy is important to me. This Privacy Policy explains how I collect, use, disclose, and protect your personal information in accordance with the New Zealand Privacy Act 2020 (“the Act”). By using this website or providing your information, you agree to the terms of this Privacy Policy.

1. Information I Collect

I may collect the following types of information:

Personal Information

  • Name, email address, phone number, and other contact details

  • Information you provide through contact forms, email, or other direct communication

  • Billing or invoicing details where relevant for services

Non-Personal Information

  • Website usage data such as pages visited, browser type, device type, IP address, and referring websites

  • Aggregated data collected through analytics tools (e.g. Google Analytics) to improve site performance and user experience

2. How I Collect Your Information

I collect personal information in the following ways:

  • When you submit a contact form or sign up for events, newsletters, or services

  • When you make a booking, register for a webinar, or request information

  • Through email, phone, or other direct communication

  • Automatically through cookies and analytics when you browse the website

You may choose not to provide personal information, but this may limit my ability to provide services to you.

3. How I Use Your Information

I use your information to:

  • Communicate with you about services, bookings, or enquiries

  • Provide the services you have requested

  • Manage billing and administration related to services

  • Send relevant updates, resources, or marketing communications (you can opt out at any time)

  • Improve website functionality and user experience through analytics and feedback

4. How I Store and Protect Your Information

I take reasonable steps, as required under the Privacy Act 2020, to keep your personal information safe from loss, unauthorised access, modification, or disclosure. Personal information is stored securely using password-protected systems and reputable third-party service providers. Access is limited to myself and trusted providers who need it to perform their role.

While I take security seriously, no data transmission over the internet can be guaranteed to be completely secure. You provide information at your own risk.

5. Disclosure of Your Information

I do not sell or rent your personal information. I may share information with trusted third parties only where necessary to:

  • Provide the services you’ve requested (e.g. payment processors, booking platforms, webinar hosts)

  • Comply with legal obligations, including those under the Privacy Act 2020, court orders, or government requests

  • Protect my legal rights or respond to legal claims

All third parties are required to handle your information in accordance with the Privacy Act 2020 or equivalent privacy protections.

6. Cookies and Analytics

This website uses cookies and similar technologies to improve functionality and analyse traffic. You can control cookies through your browser settings; however, disabling them may affect your experience.

Analytics tools (e.g. Google Analytics) may collect aggregated, anonymised information to help understand how visitors use the site. This data does not personally identify you.

7. Your Rights Under the Privacy Act 2020

Under the New Zealand Privacy Act 2020, you have the right to:

  • Access the personal information I hold about you (Privacy Principle 6)

  • Request correction of any information that is inaccurate or incomplete (Privacy Principle 7)

  • Withdraw consent for marketing communications at any time

  • Make a complaint to the Office of the Privacy Commissioner if you believe your privacy rights have been breached (https://www.privacy.org.nz/)

To exercise these rights, please contact me using the details below.

8. Third-Party Links

This website may contain links to external sites. I am not responsible for the privacy practices of those websites, and I encourage you to review their privacy policies when visiting them.

9. Changes to This Policy

I may update this Privacy Policy from time to time to reflect changes in practices, legal requirements, or website functionality. The updated version will always be available on this page with a revised “Last Updated” date. Any changes will comply with the Privacy Act 2020.

10. Contact Me

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your information, please contact:

The Free-range Vet Nurse
Email: thefreerangevetnurse@gmail.com